#WD MY BOOK ESSENTIAL 1TB REPAIR SOFTWARE#
The other option is to run data recovery software on it and you should be able to tree the hard drive, move the files off, repartition/reformat, and move the data back. If it is then it is likely that the drives problem is a MBR (master boot record/partition record) problem that can easily be fixed with something like a remote recovery.
You would need to go to disk management and then see if it is reporting as a mass storage device in the machine.
So this gets a little tricky because just because “My Computer” isn’t seeing the drive it does not mean the computer is not seeing the drive. I’ve tried it on a different computer and had the same result It says “you may safely remove hardware” in the task bar My USB drives all work and I have other hard drives on the computer I follow the wizard steps and it says “successfully installed” but I cannot find my hard drive. When I plug it in to either the USB or FireWire ports the computer detects and the instillation wizard pops up. I have a 1TB Western Digital My book Hard drive. As always please leave a comment if you have a question or contact me directly at 72 ext 236. I have given what I think is the best solution to these problems. If you need data recovery services and do not see a provider specifically listed in your country, please contact an alternative service provider for possible information and assistance to meet your needs.Below are some more fun Q&A about hard drive recovery. Many of the third-party data recovery service providers offer services worldwide. Western Digital assumes no liability for any loss or damages of any kind that relate to, arise out of or result from the performance of services by the service provider, including, but not limited to, any loss of data contained on a Western Digital hard drive. Your selection of the service provider is at your own risk. Western Digital makes no warranty, express or implied, and expressly disclaims all warranties regarding the services provided by the service provider, including, but not limited to, any warranty regarding the quality or reliability of the service provider’s services, non infringement, merchantability, or fitness for a particular purpose. In all other instances, Western Digital's warranty is void if the disk drive exhibits a defect attributable to misuse or tampering, improper installation, alteration or to other causes as specified in our warranty policy.Īny agreement you reach with a service provider for data recovery services is a matter between you and the service provider. If you use data recovery services from one of these providers listed below, Western Digital will not void any warranty associated with the disk drive you purchased from an authorized Western Digital reseller or distributor if you obtain from your service provider written verification, on the service provider’s company letterhead, that it has performed data recovery or other services on your hard drive. The links below provide contact information for third party service providers who may provide data recovery services for your Western Digital disk drive.
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